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ITSM can be a game of chances and isn’t always a sure bet. Anything can fall through the cracks leading to disasters. So what better place to learn about ITSM than the casinos. Come have some fun at this free webinar where you’ll learn about ITSM through clever casino analogies. We’ll teach you how some simple tips from the casinos can help make your ITSM a sure winner.
In this webinar, you’ll learn about:
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Zendesk, Desk.com and Freshdesk were named Leaders in the report, receiving high customer satisfaction scores with a large market presence.
TeamSupport, HappyFox, Help Scout and Agiloft earned high customer satisfaction scores with a smaller market presence than Leaders, and were named High Performers. TeamSupport earned the highest overall customer satisfaction score.
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