Monthly Archives: September 2012

Vision Helpdesk V3.2.1 Beta Version Released

Today we have released Vision Helpdesk V3.2.1 Beta Version. This version includes several bug fixes and mainly Ticket Billing Feature. Read more @ http://www.thevisionworld.com/vision-helpdesk-v3-2-1-beta-version-released.html via Blogger http://it-help-desk-software.blogspot.com/2012/09/vision-helpdesk-v321-beta-version.html Advertisements

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ManageEngine Helps Businesses Remotely Manage iOS 6 Mobile Apps on Employee iPads

ManageEngine, the real-time IT management company, today announced new support for remote mobile application management in the latest release of Desktop Central, its server and desktop management software. Desktop Central has been enhanced with mobile device management capabilities, which include … Continue reading

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Why You Need Help Desk Software for Business

All companies who care about providing a satisfied customer service they should use a help desk software. In all cases, help desk software is an essential tool for all online and offline businesses who are looking to enhance services to … Continue reading

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SupportBee launches web tool for headache-free email support (exclusive)

In the future, sitting on hold for hours listening to a robotic-sounding “customer-support rep” tell that you your call “matters,” will be a thing of the past. Today’s tech startups are already setting themselves apart by offering fast and headache-free … Continue reading

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Guest Blogging, Become a Guest Blogger with ManageEngine and get Rewarded

Here is a guest blogging opportunity for you from ManageEngine, The Real-Time IT Management Company. Be a guest blogger and get rewarded from ManageEngine. Register here – http://www.manageengine.com/products/service-desk/guest-blogging.html via Blogger http://it-help-desk-software.blogspot.com/2012/09/guest-blogging-become-guest-blogger.html

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Zendesk Receives $60 Million in Funding, Plans European Expansion

Zendesk has reportedly received $60 million in new funding. It is a busy time for the enterprise cloud services provider. They just launched a major revamp of the user interface for the customer support suite. There has also been talk … Continue reading

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LANDesk Recognized in New Magic Quadrant for IT Service Support Management Tools

SALT LAKE CITY, Sept. 20, 2012 /PRNewswire/ — LANDesk Software, a global leader in integrated systems lifecycle management, endpoint security, enterprise mobility, and IT service management, today announced that LANDesk Service Desk has been recognized in the new Magic Quadrant for … Continue reading

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