Category Archives: ITIL

ITSM Meetup – New York

“This Meetup is all about sharing your experience and gaining some knowledge on IT service Management from real time IT managers & directors. We also invited one of the top IT director to share his experience in setting up a … Continue reading

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ITIL Simplified with ServiceDesk Plus – A Walk-through with Real-Time Scenario

We have with us, Bob an “ITIL Hero” who managed to simplify the ITIL Implementation using ServiceDesk Plus. This is a Real-time scenario that can happen to anyone. Imagine your payroll system going down by the end of the month. … Continue reading

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Free ITIL Calendar from ManageEngine ServiceDesk Plus

Here is an interesting funny comical calendar from ManageEngine ServiceDesk Plus. I have registered for my copy already. Register now! bitly.com/T5aSKu From ManageEngine ServiceDesk Plus, “We all use calendars. It could be Desk Calendars, Desktop Calendars, Wall Calendars, Magnetic Stick … Continue reading

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Gartner Magic Quadrant for IT Service Support Management Tools

IT service desk tools themselves are no longer sufficient for maintaining business productivity. IT organizations selecting these tools should use this Magic Quadrant to evaluate vendors regarding technical requirements and ongoing infrastructure and operations maturity improvement efforts. Market Definition/Description IT … Continue reading

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ITIL Infographics

  Image originally posted on ITIL Infographics, ServiceDesk Plus Blog via Blogger http://it-help-desk-software.blogspot.com/2012/08/itil-infographics_6.html

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How ITIL-based IT Help Desk can help Small and Medium Businesses

Introduction: Everybody figures out Bob! Steve Is profitable In a IT Team ones Cost Programs company. If the Health provider office Administrator Have access to a problem, They begin to Or simply shoot your guy Coupled with say, “Hey Bob, … Continue reading

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Submit Your Help Desk Story

Hi friends, This is my 100 th post. And this blog has been visited 32,606 times so far. Thank you for following me and providing excellent support. From now onwards, i will be providing a way to submit your help … Continue reading

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