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- ITSM Infographic – 6 Steps to Build an Effective Help Desk Knowledge Base (KBase)
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- ‘OK Google’ commands: The Complete list
- Canada lags U.S. in adopting help desk software as email, spreadsheets still prevail
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Category Archives: IT
Research: The devalued future of IT in a marketing world
The world of IT is bifurcating into infrastructure providers and innovators. It’s time for CIOs to get on the right side of that wave. Gartner analyst, Mark P. McDonald, wrote a compelling piece showing IT growth rates over the last decade. … Continue reading
Research: The devalued future of IT in a marketing world
The world of IT is bifurcating into infrastructure providers and innovators. It’s time for CIOs to get on the right side of that wave. Gartner analyst, Mark P. McDonald, wrote a compelling piece showing IT growth rates over the last decade. … Continue reading