Category Archives: Help Desk Software Review

Submit Your Help Desk Story

Hi friends, This is my 100 th post. And this blog has been visited 32,606 times so far. Thank you for following me and providing excellent support. From now onwards, i will be providing a way to submit your help … Continue reading

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Ten Help Desk Solutions for Better Customer Service

Live Chat, Ticketing, email support are just a few of the things that make tracking a customer request easier. Call logging, a knowledge/information center that reps/agents can pull information from quickly when answering questions and the best of these have … Continue reading

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