SolarWinds Integrates Web Help Desk With DameWare Remote Support

SolarWinds (SWI) has integrated its Web Help Desk solution with DameWare’s Remote Support software, enabling IT and managed service providers (MSPs) to immediately address customers’ IT problems. The integration allows service technicians to launch remote support sessions directly from asset reports and tickets and control end users’ Windows, Linux and Mac OS devices from any location, according to SolarWinds.
Read more @ http://mspmentor.net/remote-monitoring-management-software/121014/solarwinds-integrates-web-help-desk-dameware-remote-support

via Blogger http://it-help-desk-software.blogspot.com/2014/12/solarwinds-integrates-web-help-desk.html

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