Zendesk Updates Its Customer Service Platform

Zendesk today announced the next generation of its cloud-based customer service platform, rebuilt from the ground up with a new interface and application framework, known as Zendesk Apps. It is also the largest deploy to date on Ember, an emerging JavaScript development framework for building Web applications.

 In addition, Zendesk today announced the completion of $60 million of new financing. The financing was led by Redpoint Ventures with participation by Index Ventures, GGV Capital, Goldman Sachs, Silicon Valley Bank and the company’s existing venture capital investors, Charles River Ventures, Benchmark Capital and Matrix Partners.

Read more @ http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Zendesk-Updates-Its-Customer-Service-Platform-84960.aspx

via Blogger http://blog.ithelpdesksoftware.com/2012/09/zendesk-updates-its-customer-service.html

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