Salesforce.com may be snatching up enterprise real estate all over the internet but companies like Zendesk are still holding their own and growing. The online customer service company now stands at 20,000 customers and has recently updated its platform to enable language localization.
According to the Zendesk release, 11 localized versions of its services are now available and users as far as Brazil and China can use the platform to handle its customer service queries and data. The 11 languages adds to the already 40 which the platform had set up previously and now gives the company considerable reach.
Read more@ http://www.sitetrail.com/2012/07/13/zendesk-hits-20000-customers
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